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How to Improve Your Massage Therapy Business by Using Intake Forms

If you are a massage therapist, you know that the intake form is an integral part of the massage therapy experience. The assessment of your client is vital in determining how your massage will go. It’s also important for business reasons to keep accurate records of each customer that comes in for a session.

The most important factor in finding clients is word-of-mouth referrals. But without taking an accurate list of information from your clients, you have nothing to give out to others when they ask how good your service was or what they can do differently next time. You may be missing out on potential long-term customers who would have come back if you had better records.

Why Intake Forms Are Important

With the right set of intake forms, you can build a much better massage therapy business. Let’s look at the importance of massage intake forms for your business.

Access to Clients

You’ll know every customer that walks through your door and what their expectations are. As an owner of a massage therapy business, you’ll be in a much better position to serve your clients’ needs.

Improved Service

You can quickly diagnose any problems with your clients and their conditions. You’ll be able to use the right massage therapy techniques to make them feel better.

 Improved Billing

 You’ll have better and more accurate record keeping. That can make it much easier to do a better estimate for your next appointment, as well as a better estimate of how many sessions you can take in one day.

What You Should Include In Your Intake Form

The forms that massage therapists fill out differ based on their state and territory. In the event that you are not aware of your state or territory’s regulations, the American Massage Therapy Assocation has regulations for each state and territory. Be sure to consult the laws of your state or territory before you start filling out the forms.

The government offers a guide that provides sample forms for different providers. One of the most popular forms is the pre-test form, which asks three questions about the client before a massage. Each of these questions will help you gauge the importance of providing additional services.

How to Make the Most of Your Forms

How to make intake forms is a very interesting topic. The beauty of making the appropriate intake forms is that you can just do it, and it’s not hard at all. It’s important to take them when the client gives their answers to the questions and also when they leave your business. If you don’t ask these questions when the client is in your chair, you can’t offer any constructive suggestions that will help them improve.

However, there’s more than just inputting into the intake form. If you take the time to do it right, you can also grow your business by filling it out correctly, and that can make a huge difference to your business. You have to make sure to write all your client information in correct sequence so you don’t miss anything.


The intake form has many uses in a massage therapy practice. By using this form to assess your clients, you can find out what their needs are and go the extra mile to help them. This can help you to better serve your clients. You may find some unique ways to engage them and keep their sessions productive and relaxing for them.

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